5 Newsletter Best Practices

1. Send regularly — If you have an email newsletter, it’s easy to click “send” whenever you have something to share. Online or not, if you issue your newsletter only a few times a year, subscribers can easily forget about you and your offerings. At best, you should send an online newsletter at least once a week and at minimum — print or digital — quarterly, four times per year. This will help ingrain your business or organization in people’s minds to build trust with them to boost sales and/or memberships.

2. Keep a schedule — I’m for testing newsletter delivery at different times of day, especially for e-news, and certain days, for the best open rates. Some marketing experts suggest mid-week is best, others believe weekends work better. Let the results be your guide. Unless your experience shows otherwise, it’s best to commit to a delivery day, even if you can’t always publish at the same time. It shows follow-through, and people like consistency, which boosts your image, and again, builds trust.

3. Publish “sticky” content — No one wants to stay subscribed to a dull diatribe. You don’t have to stun everyone with every issue, but your content should offer value to readers beyond pitches. People tend to gravitate to content targeted to their interests and demographics. Pay attention to their questions or poll them to find good subjects. Publish readers’ comments or articles, which can increase your bond with them. Listen to their responses; for e-news, watch your unsubscribe rates and your newsletter and link open rates — and tweak headlines to catch readers’ clicks.

4. Make it a marketing tool — A newsletter is also an effective content arsenal. If you archive back issues at your website, optimize them for search engines. Link to them in blog posts, in comments, or in online forums you frequent. Give out copies at events; email helpful articles to your leads when you follow-up with them, and gain more subscribers. Many of these methods have helped me, and they can help you, too. Newsletters, combined with social media, a blog, and a website, form a powerful marketing combo.

5. Recycle — Again, work your existing content into other marketing platforms; you can save time and see returns. Repurpose your articles into blog posts, eBooks, articles for publications, PowerPoint presentations, social media posts, or other means, or do the reverse and reprint content from those sources in your newsletter (with permission, if necessary).

Need help with your newsletter?  Request a free e-news audit.  No strings attached, and nothing required to buy.  Just good, solid advice which can result in more leads and more money in your pocket.


Quotes

66% of Americans made a purchase as a result of an email from a brand — more than three times the number of people who bought in response to a Facebook message — 20%, or a text message — 16%. ~ Exact Target

…Marketers consistently ranked email as the single-most-effective tactic for awareness, acquisition, conversion, and retention…56 percent of respondents identified email as being most effective at retention, several points ahead of the second-most effective tactic (social media marketing). ~ Gigaom Research, Workhorses and Darkhorses: Digital Tactics for Customer Acquisition


Comments? Suggestions? Need help? Feel free to contact me.

Michelle Troutman
classywriting.com

How a Newsletter Can Boost Your Business

Imagine a marketing method that can multiply your business income with little effort. It may help you:

  • Stand apart from your competitors
  • Enhance your reputation
  • Build trust to keep your current clients and attract new ones

Most importantly, it’s affordable, can provide a repeat income, and you don’t need to take time away from serving your customers to create it.

This magic money-making machine is an e-newsletter.

In this digital age of short attention spans, it can be hard to stand out effectively and make money. An e-newsletter can solve those problems and become a valuable marketing tool.

How a good newsletter can boost your income

Repeat advertising = sales – Studies show that the average consumer must be exposed to a product several times before they decide to buy it. A newsletter keeps your business in your customers’ minds, helping you stay in touch with them and reach new ones. A Nielsen Norman Group study of online newsletter subscribers found that e-newsletters form a greater bond between customers and a business than a website (NNG, Email Newsletter Usability, 2011). Building a relationship with your customers is crucial for boosting your sales over time.

Newsletters can also increase referrals.

A New York Sales and Marketing Club study showed that 71 percent of your customers base their initial buying decision on how much they like, trust, and respect you.

Customers who feel a connection with you are more likely to forward copies of your newsletter to others. Linking to your website from your newsletter can boost your traffic; you may also easily link to a blog or social media.

MarketSherpa’s 2010 Email Marketing Summit revealed how social media and email can be a powerful marketing combo:

  • 75 percent of daily social media users said email is the best way for companies to communicate with them, compared to 65 percent of all email users
  • 49 percent of Twitter users said they made an online purchase because of an email, compared to 33 percent of all email users

Offering printed copies of your newsletter in a waiting room and for networking at events can also spark readers’ interest in subscribing. This works better than a business card, flyer, or brochure to market your business more memorably; people are more likely to hang onto something they see as useful (instead of advertising) and show it to others.

A newsletter is cheap, competitive advertising.

Once you have it set up on an email marketing platform, an e-newsletter is a free or low-cost way to stay ahead of your competitors. And if they lack a good one, your business can stand out more.

Also, if you show your personality, your clients will see you not just as a business owner, but as a friend. Combined with your advice, readers will consider you an expert, giving you and your business credibility, boosting your image, and building trust and sales.

Lack time or the skills? Explore how a quality custom e-newsletter can help you boost your business and gain the right leads.

What do you think about newsletters?