How Do I Create a Healthcare Newsletter?

An engaging healthcare newsletter not only informs, it also attracts patients.

It balances well-researched, HIPAA-compliant content with a clear format. In my healthcare writing, I use credible research to turn complex terms into plain English.

Crafting a healthcare newsletter requires attention to detail. Simplify the process with free healthcare newsletter templates like this one.

What Are Some of the Best Healthcare Newsletters?

Though there’s no “best” healthcare newsletter, some follow best practices like a clear layout, writing, and design.

Healthcare Newsletter Examples

The healthcare newsletter created by Loma Linda University Health featuring the theme "Go Red for Heart Month."

Loma Linda University Health: A Healthy Tomorrow

  • Target audience: Loma Linda University Health patients
  • Content focus: Health maintenance and illness prevention
  • Expertise: Medical providers’ advice

This e-newsletter features a good example of a themed format; it promotes Heart Month with suitable shades of red throughout.

Its title, “A Healthy Tomorrow,” is one of the more inspiring healthcare newsletter names.

The first article, “Do You Know Your 5 Heart Numbers?,” includes advice from one of their cardiologists, adding credibility. Research suggests odd numbers in article titles gain more attention than those with even numbers.

Below the article, links to a quiz and a related piece inspire responses.

The alternating background colors in the featured items help them “pop” while they stay on theme. The concise email subject line, “Go Red for Heart Health,” stokes curiosity.

Parts that could be improved to enhance appeal:

  • Placing social media icons at the top to boost clicks.
  • The section below the third article features two calls to action (CTAs), side-by-side, which can confuse readers. One could be removed or moved to the top.
  • Reducing the image sizes, especially the top half of the header.
  • Removing the unnecessary table of contents.

Parsley Health

The Parsley Health e-newsletter on gut health, one of the best healthcare newsletters.
  • Target audience: Parsley Health patients
  • Content focus: health gut issues
  • Expertise: “Top doctors trained in root-cause resolution medicine.”

Like the prior e-newsletter, with its focus on better gut health, Parsley Health follows a consistent theme.

From the clear email subject line repeated in the headline (“3 tips for gut health”) to the final CTA, the content stays pithy. Together with carefully placed images, it draws readers in.

They gently persuade through statements like “Parsley Health is here to help you understand and heal chronic digestive symptoms.” The tips, video, and copy below expand on the meaning, effectively addressing the buyer’s journey phases.

The two-column format in the middle reduces scrolling. The concise footer text meets anti-spam-compliance guidelines. The Instagram icon could appear at the top to boost clicks. Fewer calls to action could improve focus.


Both newsletters subtly show expertise in ways that boost trust and credibility; they come across as reputable health organizations. The messages hold interest, though they could be shorter to keep readers engaged.

These healthcare email marketing examples highlight targeting content to a certain audience. They’re aimed at patients, especially those with chronic conditions. E-newsletters geared to caregivers or health professionals would advise on patient care.

The healthcare newsletter examples emphasize trust-building — the quality of care affects people’s lives. Healthcare providers of any specialty can foster accuracy and credibility in their e-newsletters through:

  • Featuring advice from experienced staff
  • Showing awards won
  • HIPAA compliance
  • Reliable data sources

Maintaining trust in healthcare email marketing is hard because you must share helpful health details while properly advertising without sharing private patient information.

Resources:

Knowing how to write a newsletter article can prepare you for writing a business newsletter or how to create a professional email newsletter.

“In the healthcare industry, e-newsletters serve as both promotional material and a means of direct communication that delivers health updates, news, and educational content directly to patient’s mailboxes. This is a direct means of communication which develops trust and loyalty that are critical in providing health care.”

Keran Smith, co-founder and cMo, lyfe marketing

Healthcare newsletters are your lifeline to patients, helping you deliver important information to them, like policy changes and appointment reminders.

Healthcare Email Marketing Compliance and Regulations

Healthcare email marketing must follow data privacy rules like HIPAA, GDPR, CASL, and CAN-SPAM. Legal considerations beyond HIPAA compliance include getting proper consent and offering email opt-in procedures.

Regulations

HIPAA requirements for marketing emails with protected health information (PHI):

  • Patient authorization
  • Encryption
  • Business associate agreements
  • Easy unsubscribe instructions

GDPR mandates:

  • Processing personal data for marketing
  • Data protection principles
  • Letting patients exercise their data rights

CAN-SPAM: commercial emails must include unsubscribe options, accurate headers, ad identification, and a physical address.

Best Practices:

  • Get clear consent before sending commercial emails.
  • Segment communications to send commercial content only to opted-in recipients.
  • Use encryption and secure processes to protect data privacy and integrity.
  • Provide clear privacy notices, preference management, and easy opt-out options.
  • Maintain detailed documentation of data processing activities for compliance.
  • Ensure marketing emails have accurate headers, subject lines, ad labels, and a physical mailing address.
  • Honor opt-out requests in ten business days.

An attractive design and informative, trustworthy content make a healthcare newsletter readers won’t want to miss. Use these tips to create a newsletter patients can’t wait to read.

Stop stressing over your emails — start enjoying creating them easily — and gain more leads. Get the Easy 5-Step Business E-Newsletter Template.

5 Business Newsletter Writing Best Practices

When you make e-newsletters, which I’ve done for more than ten years, you can overlook some business newsletter writing best practices. Some, like privacy rules, require legal compliance. Others, like the format, can affect a newsletter’s overall impact.

Follow these steps to create emails that comply with commonly accepted standards and build engagement.

See these videos for a more in-depth view of each step described in this blog.

1. Have a plan – Studies show people read online content in an F-shape. They focus on the top and the left side, reading from left to right.

A yellow-ish red eye with a red circle and points around it. Eye-tracking studies show that people read online content in an F-shaped pattern; considering this in your content creation is among the business newsletter writing best practices.

They also tend to scan or skim emails. As email marketer Des Brown suggests, when you create an e-newsletter, consider:

  • scannability
  • visual hierarchy
  • reading patterns

Structure your content accordingly.

Many email marketing platforms offer mobile-friendly templates you can adapt to your style. Especially if you’ve never created an e-newsletter, compiling one is like guesswork. See what to add and where for prime engagement with The Easy 5-Step Business E-Newsletter Template.

2. Consider the format – Beyond planning and structure, a regular format eases creation.

Service provider e-newsletters often start with a “welcome” message, followed by one or two main articles, and then end with an offer. One section usually features a blog.

The listicle format has helped me keep creating e-newsletters for 11 years. Sticking to five key points saves me time, preventing me from driving down dead ends. 

3. Foster ideas – I love to pre-crastinate, gradually adding ingredients to my pot of soup. I log ideas or snippets whenever inspiration strikes. 

Whether you use an online scheduler or a spreadsheet, a three to 12-month content calendar can keep you organized. Apps may remind you about deadlines.

As you consider topics, explore how to save time and how your emails fit into your overall marketing strategy: 

  • Curate content from sources like industry news websites using tools.
  • Reduce, reuse, and recycle: Reinvent any existing content (blog posts, video, press releases, white papers, etc.). Link back, summarize, or rephrase. 

4. Catchier content – Most e-newsletters are educational, selling more subtly than email marketing campaigns. 

Eye-catching headlines, body copy, and calls to action are crucial. The subject line is the first thing people see and influences whether they will open an email.

Example: How to protect, preserve, and pass on your wealth by design (Sundvick Legacy Center)

Content that engages is not only useful or persuasive, but relatable. Sharing your stories in your own voice, like what works and what hasn’t worked for you, shows you as a person, not a bot. Your unique experiences help you stand out.

5. Privacy compliance This is an important business newsletter writing best practice. During a recent e-newsletter review, I was surprised at least ten percent of the U.S. companies’ footers didn’t follow CAN-SPAM rules. Some had “unsubscribe” links in low-contrast colors, making them hard to see.

Other CAN-SPAM aspects to note for commercial emails:

  • identify ads
  • don’t use deceptive subject lines

CASL (Canadian Anti-Spam Law) and GDPR (General Data Protection Regulation; Europe) require similar compliance.

What are some of your favorite e-newsletter best practices? Feel free to comment below.

QUOTES

“Create a questionnaire of common information you need to know from clients to put together an e-newsletter. Also, have a template where you can fill in the blanks of what they can discuss, depending on the type of newsletter (sale vs. announcement vs. new service, etc.). Organization and planning can help make the writing process go smoother and faster.”

Ashley Romer, SEO Manager, PaperStreet Web Design

“Your newsletters should include a variety of elements (blogs/articles, videos, podcasts, upcoming events, etc.). Balance consumable content with promotional content to maximize value for the recipient.”

Harvard University Brand and Visual Identity Guidelines, “Email Newsletter Best Practices

Healthcare Email Marketing: Best E-Newsletters

In my newsletter, I discussed the aspects of effective emails — check out these examples that follow healthcare email marketing best practices, with good design and writing.

DISCLAIMER: I’m not affiliated with any of these sites. I like their content, and present it for educational purposes only for better healthcare email marketing.

1. MaineGeneral HealtheMatters – They present their information in a visually appealing way while projecting a positive image of their organization to build trust to keep patients and get donations. Donors can give money with one simple, easy-to-find click.

2. MaineHealth Health Matters e-Newsletter – MaineHealth’s engaging e-newsletter truly informs, with healthful recipes, links to health tips and videos, and news everyone can use.

3. Consumers for Affordable Health Care (CAHC) – The weekly Coffee CAHC e-newsletter covers federal and state policy news about health care.  It’s distressing, though, how much it has become politicized and how divisive the issue of access to affordable health care has become.  Aside from the political issues, I applaud the informative information, and they make great use of subheadings throughout to break up the different sections.

Are you getting enough leads and revenue from your newsletter?  If not, contact me for a free e-news audit today!

What do you think?  Do you have any great newsletters to share here?

Published November 6, 2018