5 Ways to Write With Style

A little creative flair helps everyone write with style and hook readers. With the rise of generative AI, because it’s trained on others’ online content, bland or ordinary writing abounds. AI-created copy also promotes common writing woes, from clichés to the passive voice.

Learn more about each of the steps listed here in this series of five videos.

Here’s how to sell a product, a service, or an idea memorably to gain leads.

1. Evoke imagery – Writers have often been advised to “show, not tell”: to choose words that stimulate the five senses. “To be” verbs and other weak wording advise readers how to feel or think. Such passages are as exciting as endless vacation photos.

  • Example: The storm was terrifying.
  • Rewrite: The wind roared like a train, causing the hairs on the back of Jan’s neck to rise.

The latter shows the physical effects of the wind on Jan through the senses of feeling and hearing. Descriptive language adds impact to your storytelling, headlines, and body copy.

Poets excel at turning the literal into the figurative.

Example: “The fog comes on little cat feet.” ~ Carl Sandburg, Fog

Studying this art form can inspire creative wording. It can truly enhance your storytelling. In business terms, it can mean translating ordinary descriptions of a service into images everyone can relate to.

Example: “Like a good neighbor, State Farm is there.”

To enhance imagery, imagine a scene unfolding in your mind and describe it with action verbs, adjectives, or other details. In advertising, choose power words

For promotional purposes, descriptive writing reframes concepts or terms to make them sound more appealing. It prefers adjectives like “oven-crisp,” to “baked.” As Roger Dooley noted in “Brainfluence,” it doesn’t work in contexts that require a clear understanding of information, such as ordering instructions.

2. Add rhythm – Vary the length of your sentences. For instance, three short ones in a row sound robotic:

A man dressed as a female punk wearing an bright orange wig, green eyeshadow, and dark lipstick writing with a pencil on a pad of paper.

As they flow from one idea to the next, a mix of short and long sentences adds rhythm and engrosses readers.

When you repeat words for emphasis, you can produce a memorable statement. Leaders like Ronald Reagan and Martin Luther King, Jr. used this anaphora effectively to highlight their beliefs and ideas. They tied them together clearly while they evoked strong emotions in their listeners. 

Example: “Ask not what your country can do for you, ask what you can do for your country.” ~ John F. Kennedy

Anaphora also works well in ads. 

Example: “Big skies. Big scenery. Big possibilities for all kinds of adventure.” (WestJet)

Rhythm, coupled with the tone behind your words, adds grace or eloquence.

Alliteration, words that start with the same letter or sound nearby in a sentence, acts like music to readers’ ears.

Like anaphora, it makes passages “stickier,” adds emphasis, and stirs feelings. It also works well in slogans:

Example: Faster, fulfilling, and flexible business solutions.

Don’t veer into creating tongue twisters, though. Use similar-sounding words sparingly.

Example: You can’t cut corners.

3. Rhyme time – You don’t have to mimic Dr. Seuss — which can be a little “suss” to some — but similar-sounding words can also connect with readers.

According to cognitive fluency researcher Matt McGlone, rhyming phrases can feel more truthful or accurate to readers. They’re also easier for our brains to process, making them clearer and more memorable.

Rhyme can be most effective for boosting brand awareness and engagement in slogans, calls-to-action, or headlines.

Example: Plop, plop, fizz fizz, oh, what a relief it is! (Alka-Seltzer)

As shown, one word that rhymes with another is appealing. A one-syllable word also sounds natural.

Plays on words, however, can go over some readers’ heads. Prefer clear over clever phrasing.

4. Get creative – Clichés are overused passages that lack originality. 

Example: Think outside the box.

Consider other ways to say it with style. 

Revised: Find a new solution.

Cliché Finder can help you spotlight them in your work.

Behavioral marketing experts like Nancy Harhut have suggested that metaphors can transform abstract products into concrete or tangible ones. They help us grasp a concept quickly.

Example: “Crazy Egg is like a pair of X-ray glasses that lets you see exactly what people are doing on your website.”

5. Sound like yourself When I chose the phrase “write with style” as part of this blog’s title, I hadn’t read the International Paper ad by novelist Kurt Vonnegut. While I researched and wrote this piece, I stumbled across the ad, which is essentially an article featuring his tips on the topic. 

In it, Vonnegut advised against writing “like cultivated Englishmen of a century or more ago.” He also suggested you write like you speak and “say what you mean to say,” in easy-to-understand language. When you’re selling a product or a service, that can mean writing like your audience speaks.

Like Vonnegut’s works, his thoughts remain timeless. Our voices, perspectives, and experiences make us unique. ChatGPT hasn’t played darts. It hasn’t stubbed a toe or eaten creme brulee. Though it can create based on data, it lacks our perceptions. It doesn’t always duplicate humanity.

Discover how to write with style to reach clients who value and respect you and your business

How do you write with style? Feel free to comment below.

QUOTES

“If you scribble your thoughts any which way, your readers will surely feel that you care nothing about them. They will mark you down as an egomaniac or a chowderhead — or, worse, they will stop reading you.”

Kurt Vonnegut

5 Email Marketing Trends to Automate Your Business Email Creation

Do you know how email marketing trends like user-generated content and personalization can enhance your messages and engagement? 🤓

You might be familiar with some of the latest advances, but others might be new to you because they’re not standard practice yet. These are among the trends that can reshape your email content landscape and conversion rates.

For an in-depth look into all five email marketing trends and how they can refine your content creation, see the videos in this playlist.
An example of an AMP-enabled email from email marketing platform AWeber.
An example of an AMP-enabled email from email marketing platform AWeber.

1. Interactivity: AMP (Accelerated Mobile Pages), a Google framework, brings activities like completing forms and game playing to emails. E-commerce and subscription sites like Finish Line and Booking.com have used it, but any business can leverage it for engagement. Another, lower-tech option (with or without AMP) is user-generated content (UGC).

AMP: With features like AMP List, you may automatically update product listings and remove old offers. AMP Accordion hides or expands content like FAQs and product information. AMP also animates “call-to-action” buttons.

Google offers AMP to software developers, but many email service providers/platforms (ESPs) don’t currently support it. (AWeber, MailChimp, and MailModo are among the AMP-enabled platforms.) AMP-capable ESPs often feature limited versions like design features in their template builders. Also, it’s incompatible with some non-Gmail clients.

UGC: With this and other creative email marketing trends, you may spur readers to act through methods like:

  • Requesting a review after a purchase
  • Asking readers to complete a survey

2. Personalization: Go beyond adding subscribers’ names to emails or segmenting your list by audience with custom customer-focused content. Amazon, Starbucks, and other vendors have used predictive personalization based on customers’ locations and other data to forecast content or products that appeal to them. 

Example: A sporting goods store emails a discount on a parka to a buyer who lives nearby and recently bought thermal insulated gloves.

AMP also enables personalization through collecting data directly from surveys, forms, and other content in emails. 

3. Accessibility: Emails continue to become more text than image-based. Easy-to-read fonts and complementary colors are among the elements that make them accessible, especially for readers with visual and cognitive conditions. 

Litmus reports that in 2022, an average of 35 percent of people read emails in “dark mode,” with dark backgrounds against lighter-colored text. 

To ensure everyone can read your messages, check if the text is clear. Browser add-ons such as WebAIM’s WAVE and tools like EXPERTE.com’s Accessibility Check test if the elements of emails meet accessibility standards. The EXPERTE.com tool works like the accessibility checker in Google’s PageSpeed Insights except it scores and assesses every major page at a website.

4. Automated content: Artificial intelligence (AI) tools in ESPs let people create images and email copy. Leading providers Constant Contact and MailChimp are among those that now offer AI assistants. (MailChimp’s Email Content Generator is available only to their standard and premium plan users.) Creators who cull content from other sources can use apps like: 

  • Wordtune: Summarize content from a website address. 
  • Claude: Cut and paste content into the platform and prompt it for a summary. 
  • FeedlyThrough its Leo tool, this RSS reader lets you pull online content based on your reading history and keyword alerts. 
  • Google Alerts: Save keyword searches for relevant news articles
  • Web browser extensions that aid content curation

5. Automated content curation: For a fee, ESPs like rasa.io and Futurescope offer in-platform content curation. 

Rasa.io pulls content from various sources like blogs and social media accounts. Its AI automation tool will then sift through the content, and based on users’ clicks, customize a message for them. Futurescope lets you choose a topic or industry to create brand-specific content.

What’s your favorite email marketing trend? Feel free to comment below.

QUOTES

“I see interactive as a huge shift in email development. Early analytics have shown far greater engagement from users who receive interactive messages.”

~ Mark Robbins, Email Developer, Rebelmail

“Content curation involves finding other people’s good stuff, summarizing it, and sharing it. Curation is a win-win-win: you need content to share; blogs and websites need more traffic, and people need filters to reduce the flow of information.”

~ Guy Kawasaki, The Art of Social Media: Power Tips for Power Users

5 Steps to Write a Unique Selling Proposition, Value Proposition, or Tagline (Examples)

Is a unique selling proposition (USP) the same as a tagline, a value proposition, or a mission statement? Not necessarily.

A kiosk selling magazines and newspapers with the sign "Kiosk Press" above it in green and gold.

A tagline and a proposition distinguish your products or services. A tagline, sometimes known as a slogan, is a concise and memorable form of your selling proposition. A mission statement defines why you’re in business.

By contrast and its original definition, by adman Rosser Reeves, a unique selling proposition is more benefit-oriented:

  1. “Each advertisement must make a proposition to the consumer…Each advertisement must say to each reader: ‘Buy this product, and you will get this specific benefit.’
  2. The proposition must be one that the competition either cannot or does not, offer. It must be unique–either a uniqueness of the brand or a claim not otherwise made in that particular field of advertising…
  3. The proposition must be so strong that it can move the mass millions, i.e., pull over new customers to your product.”

Some see a USP and a value proposition as the same. Compared to a USP, others view a value proposition as a more specific claim about the effectiveness of products or services.

Here’s how Nike, maker of athletic gear, has expressed their uniqueness through each type of messaging:

  • Unique selling proposition: “Nike delivers innovative products, experiences and services to inspire athletes.”
  • Value proposition: “Customizable performance or lifestyle sneakers with unique colorways and materials.” (Specific to their Colorways footwear)
  • Mission statement: “Bring innovation and inspiration to every athlete in the world.”
  • Tagline or slogan: “Just do it.”

The basic building blocks of a mission statement or a tagline may form your unique selling or value proposition.

See how to write a unique selling proposition (USP), value proposition, or tagline step-by-step–with examples.

How to Write a Unique Selling Proposition, a Value Proposition, or a Tagline

1. Consider your “how” – What do you do? What sets you apart from competitors? Which problems do you solve? Your personality and how you do business, combined with your expertise, make you “you.” They’re part of your brand.

Example: The Law Office of Brady Skinner: “The No B.S. Attorney.”

2. Hear your “who” – Who do you serve? Do you have special knowledge or experience that helps you help certain people?

Example: Arizona-based real estate divorce specialist Bob Adelfson helps people going through a divorce sell their marital homes.

3. Find your “why” – Why do you do what you do? Why does your work matter to you — and why should it matter to others? Which problems do you solve? Answering these questions helps customers understand why you can help them. This ties to your core brand values.

Example: Some doctors at the University of Texas MD Anderson Cancer Center were also cancer patients. Their experiences led them to feel more empathy for their patients. They also better understood the side effects of the treatments they prescribed.

Their knowledge and personal experience add to their “why” and differentiate them from providers who haven’t had cancer.

4. Add them up – How + Who + Why = Your Unique Selling Proposition (USP). This equation helped me create my new business USP and tagline.

Example: Quality custom content that boosts service firms’ brands to win the right clients.

A USP defines an aspect of your business that distinguishes it. Using two of the three parts of the USP equation (“how” + “why,” “how” + “who,” etc.), you may trim your USP to a tagline.

Example: Based on my USP, my tagline becomes, “Win the right clients with quality custom content.”

5. Take a step farther – Add a specific claim to your USP or your tagline to form your value proposition. The benefit can include the results customers may expect or will get from working with you.

Example: “15 minutes or less can save you 15% or more on car insurance.” (Geico)

What’s your unique selling proposition? Feel free to comment below.

QUOTES

“You’ve got to start with the customer experience then work backwards.”

Steve Jobs

“A unique selling proposition is no longer enough. Without a unique selling talent, it may die.”

Bill Bernbach

5 Steps to Define Your Core Brand Values to Draw Ideal Clients

A piece of paper on a clipboard with a Venn diagram -- two circles with statements in them that define core brand values. They intersect at the phrase "your brand."

Do your core brand values define your business? The image it projects says a lot about it (and you). And the type of customers you gain. We can attract what we project. If you’re unhappy with your client base, maybe it’s time for a change.

One way to set your business apart is to define your core brand values in your marketing materials. Customers with similar views may be more likely to do business with you. 5WPR and Forrester reports show that 83 percent of millennials and 51 percent of Gen Zers want to buy from brands that share their values.

If you prefer to watch, rather than read, see this video playlist for a walkthrough of each step.

1. State your disbeliefs – Many businesses can’t serve everyone effectively. List ten values you or your business don’t believe in. A thesaurus or generative AI tools can help.

Questions to ask yourself include:

  • What are some things I can’t stand?
  • Based on any dealings with past clients, what did I dislike about the tough customers? Which types of clients did I fail to please?

Example: Service-based professionals can despise dishonesty, incompetence, or a lack of compassion.

2. List your passions – Consider the right clients for your business. Then think about the brands you admire. Explore your disbeliefs. List ten core brand values.

Questions to answer as prompts:

  • What are my “musts”? What drives or motivates me in my work?
  • What do I like best about my customers?
  • What are the values of brands I want my business to be like? Example: Apple is known for thinking differently, through innovation and user-centric design.

Service provider example: A hospital’s core values include safety, efficiency, and compassion.

3. Check your lists – Do you see any patterns? Are any words or phrases similar? Remove the repeats. Reduce the list to five core brand values.

4. Combine like terms – Tie together words and phrases that align with your brand values. Think of them as your “what.”

Example: Some of my clients appeal to their customers through compassion, so my marketing copy includes statements like “Content that connects with respect.”

5. Flesh them out – Consider why you follow each belief. Describe how you fulfill each core brand value in one sentence each.

Example: A mental health provider could list the phrase “a commitment to care.” They might then define how or why they follow that belief through this statement: “Our therapists guide our clients to reach their own conclusions.”

What are some of your core brand values? Feel free to comment below.

QUOTES

“If people believe they share values with a company, they will stay loyal to the brand.”

Howard Schultz, former CEO of Starbucks

5 Ways to Attract the Right Customers With Clearer Content

A handshake. When you attract the right customers, you can make a deal on a handshake.

Over time, we can redefine our brand identity to attract the right customers. 

If your business or customer base has undergone major changes, they can be hard to accept and adapt to, sometimes due to fear of the unknown. Change, however, brings an opportunity to move in a direction aligned with your interests and those of your clients.

1. Prime your text for search – If your blog posts, web pages, or other content don’t gain interested leads, you might need to refocus them to follow current search trends. For Google, add text based on research or expert advice and highlight your expertise.

You might also need to refine your keywords based on the topic, your audience, and content goals. One way to find them is to check A/B test results for social media posts and your e-newsletter (if you have one) that promote the article for the best performers.

2. Create more convincing copy – Among other formulas, AIDA (Attention-Interest-Desire-Action) offers a useful content framework.

With your headlines and intro text, grab attention, spark curiosity, encourage action, and let readers know what’s in it for them.

In the middle, build on those details. Answer questions or overcome objections. Add interesting facts or visuals. Keep readers reading–fan their desire to learn more. Finally, influence them to act on an offer or provide valuable takeaways.

3. Build a bond with concrete terms – It’s not always what you say, but how you say it. Foggy wording won’t reach prospects who will value and respect you and your work.

Example: Without explaining them, law Latin like “intervivos,” which means “living” — can result in lost leads. For audiences unfamiliar with the terms, it’s often better to skip the jargon.

More ways to stand out:

  • Cut the clichés. Speak in your target market’s language without talking down to them. Especially for food and luxury items, vivid details highlight their value.
  • Share your beliefs and your work process–what drives you to serve others. What distinguishes your business? Who do you serve (and don’t serve)? Use your unique selling proposition (USP) or tagline (often a shorter USP) as a starting point.

4. Polish your phrasing – If your audience isn’t educated or doesn’t care, you can get away with typos or grammar fails. But clients who prize your skills appreciate clear copy. They’re also often willing to pay more for access to your knowledge and experience.

5. Show some personality – The image your brand reflects affects the kinds of clients you attract. Though you must adhere to certain standards in your field, don’t be afraid to show who you are. It helps the right customers relate to you.

Example: If care and compassion are among your core values, weave them into your copy. Show how you treat others. “When you’re feeling down, we’re ready to listen anytime, day or night.”

Be careful not to get too personal. Share what you’d feel comfortable discussing with a grocery clerk. Some business owners veer into topics not tied to their work. If it draws your ideal customers, that’s fine. But depending on the context and your market, controversy can harm your image.

P.S. If your copy already attracts the right clients, I’d love to hear from you! I’m always interested in learning more.

How do you attract the right customers with your content? Feel free to comment below.

QUOTES

“As you start to attract the right clients, you’ll phase out your wrong clients.”

Shannon Mattern

“We cannot solve our problems with the same level of thinking that created them.”

Albert Einstein