How Do You Write a Company Newsletter for Clients?

Do your clients forget about you between projects? Your communication strategy could be the culprit. A company newsletter builds strong customer relationships and reminds them about your services.

For a decade, I’ve created effective company newsletters for service providers. My e-newsletter marketing packages help you publish a newsletter and a free audit shows how to improve one.

What is a Company Newsletter?

Company newsletters share news, events, and other items of interest with employees and clients. They help businesses:

1. Promote their brands and thought leadership
2. Share industry insights
3. Showcase company culture and values
4. Highlight client success stories
5. Nurture leads and sales

Internal vs. External Company Newsletters

An internal newsletter for employees contains information that will help them in and outside of work. News, events, employee initiatives, and profiles build teamwork and morale.

Business-to-consumer and business-to-business newsletters feature news, information, and offers to attract and retain clients.

Your content is the heart of your newsletter; the bones of its structure hold it together.

How to Write a Newsletter for a Company

To craft an effective company newsletter, follow AIDA: Attention, Interest, Desire, and Action.

  • Attention: Place the most compelling elements, like a catchy subject line or headline, at the top. Use power words, numbers, emojis, news, or scarcity (“This Friday Only”) to spark curiosity. Add preview text that builds on the headline and hints at what’s inside.
  • Interest: When you’ve caught attention, the challenge is to sustain interest. As HubSpot suggests, build relevance by ensuring your content aligns with your newsletter’s purpose. Keep readers engaged with intriguing facts, quotes, or questions. Use relevant visuals and personalize your content to match subscribers’ interests.
  • Desire: Show the usefulness of your products or services. Highlight benefits and solutions, building desire for your offerings.
  • Action: This is your newsletter’s ultimate goal. Add a clear, persuasive, and eye-catching call-to-action (CTA), such as a sentence or button that links to your website or landing page. Use action verbs and focus on what readers will gain by clicking, like reading more, buying, or registering.

For more tips, learn how to write a newsletter article for business. It can prepare you for writing a business newsletter. It’s all part of how to write a company newsletter. Suitable writing styles can also vary by industry. Learn how to create a professional email newsletter or how to write a law firm newsletter (with company newsletter examples).

More Resources:

SendGrid’s 37 email marketing tips for 2024 highlight proper email authentication standards like SPF, DKIM, and DMARC to improve deliverability.

Base your topics on your business goals and your content marketing strategy. Your subject matter may vary based on whether you want to raise awareness, gain leads, or engage customers.

Examples:

  • Brand awareness: “What is” articles that explain products or services. Example: “What is a good way to invest for retirement?”
  • Lead-generation: Events or offers that require a sign-up. Example: Income Tax Deduction Webinar.
  • Client engagement: Quizzes, feedback requests, or reviews.

Without interesting content, your e-newsletter could lose subscribers. But creating eye-catching content doesn’t have to be hard or time-consuming. Effective company newsletters can increase brand awareness and keep customers loyal.

These strategies are adaptable to different business types or industries.

“Use content from your blog, whitepapers, or case studies. Summarize or update this content for your e-newsletters, saving time on creating new material from scratch.”

George Petropoulos, founder, Inoriseo

The Letterhead blog states that repurposing content into email newsletters provides “time-saving benefits” and helps get “more value from the content you’ve already created.”

What Are Some Good Company Newsletter Ideas?

Popular engaging content ideas include:

  • A Warm Welcome – Start with a friendly greeting or introduction.
  • Mark Your Calendars – Inform readers about upcoming events or webinars.
  • Industry Insights – Share the latest news and trends.
  • Product Updates – New offerings, features, or improvements that enhance value.
  • Client Spotlights -Celebrate their successes through testimonials that reinforce your brand’s value proposition.
  • Special Offers – Engage through promotions, discounts, or limited-time deals.
  • Blog Digest – Summarize and link to recent blog posts.

You may also borrow company newsletter ideas from similar emails and adapt them to your topic and audience.

To find fresh company newsletter ideas, brainstorm content relevant to your clients:

  1. Industry trends and insights
  2. Client success stories and testimonials
  3. New product or service announcements
  4. Exclusive content offers or discounts
  5. Expert Q&A sessions

Quora offers more good topics for a company newsletter.

What is a Company Newsletter Template?

Part of the Easy 5-Step Business E-Newsletter Template, an example of a company newsletter template.

A visually appealing newsletter layout features one or two columns or a mix of both.

For example, the Easy 5-Step Business E-Newsletter Template leaves room for your logo, your social icons, feature articles, and a call-to-action. It also guides you on creating a GDPR or CAN-SPAM-compliant footer (clear opt-out links, accurate sender information, etc.).

Structured to match how people read newsletters, it maintains interest from start to finish.

Whichever template you use, adapt it with your branding and content to attract and hold attention.

How Do You Write a Company Newsletter for Clients?

As shown, clear, specific, and unique details help your messages stand out. You don’t need to deliver lots of information; a simple, fluid design eases reading and scanning.

Save time, boost engagement, and gain business with a clear e-newsletter format. Get the Easy 5-Step Business E-Newsletter Template today!

What Should Be Included in a Business Newsletter?

The question, “What should be included in a business newsletter?” can be hard to answer. The many possibilities toughen decision-making. But it’s possible to save time while you create engaging content that shows your expertise.

If you struggle to make newsletters that set your business apart, consider my email marketing packages or get a free audit.

What Business Newsletter Content Should You Include?

Good topics suit your business and content goals. You can inform potential clients about your products or services. You may also reuse or reframe social media posts, blog posts, or press releases.

Newsletter Ideas for Business Based on Your Goals

What are your customers’ problems? What keeps them awake? Relieve their pain through stories, quotes, or advice.

  • Brand awareness: Share your company culture through a video or a personal story. Promote a grand opening or an annual sale.
  • Lead-generation: Offer resources like ebooks, checklists or guides, free trials, or webinars; add “how-to”s or tips.
  • Planning: Creating a content calendar maintains consistency, aligning your content with your marketing goals.

How Do You Make a Company Newsletter Interesting?

Match your content to each buyer’s journey stage (awareness, consideration, decision-making).

Eye-tracking studies show people read online in an F-shaped pattern, focusing on the top and left side. A good outline for informational text follows the AIDA format (attention-interest-desire-action). Another option is an inverted pyramid with a one-column layout, placing the most important information at the top. It aids skimming and scrolling on all devices.

Crafting Engaging Business Newsletter Topics

  • Enticing Headlines: Write headlines that spark interest. Refine them based on A/B tests in blog or social media posts first. Use strong verbs, numbers, and benefit-driven language.
  • Engaging Preview Text: Provide a concise, compelling content summary in 150 or fewer characters.
  • Visual Appeal: Add clear images, infographics, or videos to break up text and enhance readability.

What Should Be Included in a Business Newsletter – Content Examples

A series of business newsletter-themed icons that show what should be included in a newsletter, such as envelopes and charts and graphs in white and shades of orange, blue, and gray.

Maximize Trends: With Google’s AMP technology, you can make emails interactive through polls, games, or forms to boost engagement and gather data.

Predictive personalization lets businesses tailor emails based on reader behavior and preferences. You can promote products or services based on recent buying patterns.

Example: a coupon for a discount on investment planning after an initial consultation.

Content curation: using AI or other platforms helps you highlight topics efficiently. Personalize the content based on readers’ preferences.

“One effective strategy I’ve implemented is leveraging content repurposing. By repurposing existing blog posts, case studies, or industry insights into digestible newsletter formats, you can streamline the creation process while delivering valuable content to your audience.”

Gustav Nicholson, editor, Ampifire

How Do You Write a Business Newsletter?

Experts suggest e-newsletters should be 300 words or fewer to accommodate short attention spans. Many newsletters are slightly longer, at an average of 500 to 700 words.

How to Write a Business Newsletter

Key parts to write:

  • Headlines: Make a statement. Example: People are overdosing on coffee ☕️ (Touristy)
  • Compelling Body Copy: Write clear and informative articles, drawing on your experience; highlight a tip, a blog post, or an offer.
  • Clear calls-to-action: Tell readers what you want them to do and emphasize what they’ll get. Should they visit a link for more information, download a checklist, or register for a webinar? Example: “Teach yourself all the tools and techniques you need to support your mental health” (Calm; Calm Down e-newsletter)

For e-newsletter content writing tips, explore Writing a Business Newsletter. Learn How to Write a Newsletter Article for Business, How to Write a Professional Services Newsletter, or How to Write a Law Firm Newsletter.

What Are Corporate Newsletter Best Practices?

Keep a regular publishing schedule. Choose optimal sending times based on your audience demographics.

  1. Set expectations on your “Subscribe” page. Tell potential subscribers what to expect in each issue and how often you will send it.
  2. Use email platforms like MailChimp or Constant Contact for mobile-friendly designs.
  3. Accessibility: Add clear “alt text” for images, text instead of graphics, and follow Web Content Accessibility Guidelines. Use complementary colors and sans serif fonts (12 to 16 points).

Monitor and Analyze Results: Track open rates, click-through rates, and unsubscribes. Use this data to refine your strategy and deliver interesting content. MailChimp reports that the average business e-newsletter open rate is about 37 percent.

A/B Testing: It’s sometimes limited in its scope. Consider factors like audience demographics and sample sizes when you assess the results. GetResponse suggests you follow data, not your gut feelings.

  • Permission-Based Marketing: Follow GDPR (Europe), CASL (Canadian Anti-Spam Law), and CAN-SPAM Act (U.S.) best practices. Under CAN-SPAM, ensure subscribers have opted to get your newsletter. Provide your company’s physical mailing address and clear unsubscribe options.
  • Segmentation: If you tailor content to different audiences (job role, industry, etc.) send it to separate lists.
  • Send from a recognized name rather than “ABC Widget Company” to avoid spam filters and foster trust.

These ideas can be adapted to different types of businesses and industries.

How to Make a Company Newsletter Interesting

A well-crafted newsletter is a long-term investment in your client relationships. Now that you know what should be included in a business newsletter, you can drive engagement, build trust, and reach your goals.

If you struggle to create standout newsletters, consider my email marketing packages or get a free audit.